CEDRUS FINANCE LIMITED Privacy Policy

Pursuant to the Privacy Act 2020, this Privacy Policy governs how Cedrus Finance Limited (“Cedrus Finance”, “we” and “us”) deals with personal information.
By using the website https://cedrusfinance.co.nz/ and all associated pages, including social media websites, applications, and other platforms (our “website”) or engaging with one of our advisers or using our services, you consent to us collecting, using, maintaining, storing and disclosing your personal information.

PURPOSE OF COLLECTION

Cedrus Finance Limited needs to collect personal information from you and share your information with others for a variety of purposes. These include (but are not limited to):

1. Assessing your application for credit
2. Offering a service or market a product to you that is either our product or a product that we market or administer
3. Conducting market research, where the information is combined with other information and in a form that does not identify you
4. Meeting our internal operational requirements, such as for credit and risk management, system or product development and planning, insurance, audit and administrative purposes;
5. Facilitating the transfer or assignment of our rights
6. Enabling us to conduct business with you generally such as contacting you via email, phone call or letter, or
7. Any other lawful purpose or purpose you authorise. Under the Privacy Act 2020, we may use and process your personal information where we have a lawful purpose to do so, for example for a lawful purpose connected with a function or an activity of ours.

CONSENT

By using our website, engaging with one of our advisers or using our services, you consent and authorize us and third parties we work with such as lenders to:

1. Provide your personal information to a credit reporter, including (but not limited to) Equifax New Zealand Information Services and Solutions Limited or Dun & Bradstreet (New Zealand) Ltd, for identity verification, credit reporting (including comprehensive credit reporting) and monitoring services both now and in the future.
2. Disclose any personal information to any third party that provides services to us, including (but not limited to) any bank, law firm, other professional, debt collection agency, a market research firm, insurer, potential assignee, transferee or another person whom we anticipate entering into contractual relations in connection with this loan, any third party who has or may have a financial interest in this loan, or any other person or organization authorised by you, who has agreed only to collect, hold, use, and share your personal information for the purposes for which it has been given to them.
3. Disclose and receive your personal information, including (but not limited to) details of this loan, any associated loan application, any financial dealings you may have with us, your address, telephone number(s), the place where you work, details of your income and any convictions you may have, with the organizations set out in paragraphs 1 and 2 above and in relation to the purposes listed above. You have a right to ask us not to use your personal information for the purpose of marketing or offering a service to you.
4. Communicating with you electronically with respect to your application and/or loan and sending you marketing material and/or messages electronically or otherwise, even after you have repaid your loan in full. We will always give you the ability to opt-out or unsubscribe from our emails. We may use third-party service providers to operate our business and the website and administer activities on our behalf, such as sending newsletters or surveys. We will provide your personal information to such entities.

WHAT WE COLLECT

Personal identification information

From time to time, in the course of providing you with our services, engaging with our advisers or by you using or accessing our website, we may collect or request personal information. We may request this either from you directly; collect this from publicly available sources; or collect this from third party suppliers.

The information we collect will depend on how you’re using our website and should usually be clear to you at the time we collect it, e.g., if you subscribe to our SMS updates, we’ll ask for a mobile phone number. If you’re purchasing one of our products or services, we may, depending on the product or service, need to get a range of information, such as your name, date of birth, credit card information, phone number or address. We may also use tracking technology, such as universal ID and/or Topics API, to collect information about your online browsing behaviour and any devices you have used to access our website.

You do not have to provide us with any personal information, however, if you do not do so, we may not be able to provide you with the services or benefits you have requested.

Typical information we may request from you relating to loan applications includes (but is not limited to):

1. Your name, email address and contact information.
2. Information necessary to verify your identity as required by anti-money laundering laws.
3. Demographic information such as postcode, preferences and interests.
4. Other information relevant to customer surveys and/or special offers.
5. Financial details pertaining to a loan application or other financial services.

We may collect personal identification information from you in a variety of ways, including (but not limited to) when you visit our website, register on the website, fill out a form, or fill out a form we provide you.

We may use that information:

1. to consider an application.
2. to consider any future application for products or services which involves you.
3. to administer and monitor products or services provided to you.
4. to comply with legal and regulatory requirements (including identity verification requirements)
5. to provide you with information about other products or services, including those of selected third parties
6. to operate and run our website, especially displaying your personal information and personalising your experience
7. generally, to develop and run our business; and
8. as otherwise described in our Privacy Policy.

You agree that for those purposes we can provide information about you to, and obtain information about you from, other organizations or people we consider appropriate. Those organizations might include our service providers, other financial and insurance institutions, government departments, your employer or accountant, third parties for the purposes of fraud prevention, identity verification, and any other purposes relevant to those purposes (those third parties may retain information and use it for identity verification and fraud detection purposes), and other appropriate persons.

Non-personal identification information

We may collect non-personal identification information about you whenever you interact with our website. Non-personal identification information may include (but is not limited to) the browser name, the type of computer and technical information about your means of connection to our website, such as the operating system and the Internet service providers utilized and other similar information.

Our website may use “cookies” to enhance your experience. Your web browser places cookies on your hard drive for record-keeping purposes and sometimes to track information about them. You may choose to set your web browser to refuse cookies or to alert you when cookies are being sent. If you do this, some parts of the website may not function properly.

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorised access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on the website. From time to time and for operational reasons the personal information we collect from you may be transferred to and stored in a country outside of New Zealand. Your information may also be processed by some of our service providers which operate outside New Zealand. However, when we appoint our service providers, we take care to ensure that we’ve put in place contractual protections, and that our service providers have appropriate security measures in place to enable them to comply with New Zealand’s privacy laws.

How long we keep your personal information

We keep personal information on our systems for the period necessary to fulfil the purposes outlined in this Privacy Policy or until you request us to delete it. Generally, you can expect us to keep your personal information while you use our website and services. If, having registered for any of our services, you don’t use them for a reasonable time (which may vary depending on the service(s) you have registered for) we might contact you to ensure you’re still happy to receive communications from us. Even if you delete or ask us to delete your personal information it may persist on back-up or archival media for legal, tax or regulatory purposes.

Sharing your personal information

We do not sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third-party services as outlined elsewhere in this Privacy Policy.

We may also provide your personal information to third parties:

1. If required or permitted to do so by law;
2. If required to do so by any court, any applicable regulatory, compliance, governmental or law enforcement agency;
3. If necessary in connection with legal proceedings or potential legal proceedings; and
4. If ownership of all or part of our website is transferred, in which case any purchaser would only be entitled to use that information in a way consistent with this Privacy Policy.

Third-party websites

Users may find advertising or other content on our website that links to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our website. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites that have a link to our website, is subject to that website’s own terms and policies.

Google Analytics cookies

This website uses Google Analytics to help analyse how visitors use this website. Google Analytics uses “cookies”, which are small text files placed on your computer, to collect standard internet log information and visitor behaviour information in an anonymous form.

The anonymous information generated by Google Analytics cookies about your use of this website is transmitted to Google. This information is processed to compile statistical reports on website activity for this website only.

Google Remarketing

We may use Google AdWords Remarketing to advertise Cedrus Finance across the Internet on the Google Display Network.

AdWords remarketing may display ads to a User based on what parts of the Cedrus Finance website you have viewed by placing a cookie on your web browser.

This cookie does not in any way identify you individually or give access to your computer or mobile device. The cookie is used to indicate to other websites that “This User visited a particular page, so show them ads relating to that page.”

Google AdWords Remarketing allows us to tailor our marketing to better suit your needs and only display ads that are relevant to you.

If you do not wish to see ads from Cedrus Finance, you can opt-out in several ways:

1. Opt out of Google’s use of cookies by visiting Google’s Ads Settings
2. Opt out of a third-party vendor’s use of cookies by visiting the Network Advertising Initiative opt-out page.

YOUR INFORMATION RIGHTS AND OBLIGATIONS

You have certain rights in relation to the personal information we hold on you:

1. The right to a copy of the personal information we hold about you. We’ll ask you to describe the information you require, as well as letting us know about any other email addresses you have used on our website, to enable us to trace your personal information. Depending on the nature of your request, we may also ask you for your full name, your date of birth and your full address and documents to allow us to verify your identity. Requests for copies of your personal information will be dealt with within one month, unless your request is complicated or if you have made a large number of requests. In these circumstances it may take us longer to deal with your request, in which case we’ll let you know;
2. The right to have your personal information corrected if it is inaccurate or incomplete. Requests for us to correct your personal information will be dealt with within one month, unless your request is complicated or if you have made a large number of requests. In these circumstances it may take us longer to deal with your request, in which case we’ll let you know. If we believe that your personal information is accurate, we’ll let you know that we won’t be amending your personal information and why;

Additionally, if you make a request by email, you can:

1. withdraw your consent to our use of your personal information at any time. We’ll use reasonable efforts consistent with our legal duty to provide you with your rights in accordance with privacy laws.
2. object to our use of your personal information including where we use it for our legitimate interests, or where we use your personal information to carry out profiling to inform our market research and user demographics. If you raise an objection, we’ll stop processing your personal information unless very exceptional circumstances apply, in which case we’ll let you know why we’re continuing to process your personal information.
3. ask us to delete or remove your personal information from our system. We will do so and will then provide you with confirmation when this has been done. However, it may persist on back-up or archival media for legal, tax or regulatory purposes.

CHILDRENS’ INFORMATION

We don’t knowingly collect or store any personal information about children under the age of 16. If you are aged under 18, please get your parent or guardian’s permission before you provide any personal information to us.

INFORMATION ABOUT OTHER PEOPLE

If you provide us with, or authorise us to collect, personal information about another person, you confirm that you they have authorised you to have obtained their consent to provide us, or authorise use to collect, their personal information in accordance with this Privacy Policy and that you have informed them of their rights to access and request correction of their personal information, as set out below.

YOUR RIGHTS

You have the right to request access to and correction of the personal information that we hold about you.

If you would like a copy of the information we hold about you, or there are any errors in the personal information we hold about you please contact us. Any access or correction requests made by you will be dealt with in accordance with the Privacy Act 2020.

CHANGES TO THIS PRIVACY POLICY

Cedrus Finance has the discretion to update this privacy policy at any time by posting the updated privacy policy on this web page. Changes posted on this page will apply as soon as they are posted. We encourage you to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

CONTACTING US

If you have any questions or complaints about this Privacy Policy or your dealings with us, or wish to exercise any of your rights identified in this Privacy Policy, please email us at [email protected]

By Accessing the Cedrus Finance website, engaging with one of our advisers or using our services, I Agree to the above conditions.

You may also contact the New Zealand Privacy Commissioner. For more information, see https://www.privacy.org.nz/